FAQ - eLogin - Poznan University of Technology

What is eKonto and eLogin?

eKonto is an electronic identity of person associated with Poznan University of Technology. eKonto is identified by an account name which is assigned by University based on person's name, surname and type of association (employee, student, etc.). This identity is secured by password which is set by the user and is valid for specified period. Most of University's systems utilize eKonto for authenticating users – usually by using eLogin web application. Account name is also an e-mail address of University e-mail service.

eLogin is a web application which allows to:

• activate your eKonto,
• set and reset your eKonto password,
• easy access other University web applications,
• manage your electronic certificates,
• manage your eKonto settings,
• report any issues with your eKonto.

Am I eligible for eKonto?

eKonto is available for everyone who is formally associated with Poznan University of Technology, that is:

• employees of Poznan University of Technology, including retired employees,
• persons employed under a civil law contract who require an eKonto to perform their duties,
• persons conducting teaching activities on the basis of separate contracts and agreements,
• students of Poznan University of Technology, including doctoral and postgraduate students.

What is an account with limited functionality?

Accounts of students, doctoral students and postgraduate students have limited functionality before study start and after study end. It means that such accounts:

• have limited list of available systems,
• can't send or receive e-mails other than Poznan University of Technology addresses,
• can't create certificate that allows to connect to WiFi network.

How to create eKonto?

In case of students (first-cycle, second-cycle, doctoral or postgraduate) who were recruited via University enrollment system:

• eKonto is created automatically after the admission,
• student activates the eKonto using Poznan University of Technology enrollment system

In case of students (first-cycle, second-cycle, doctoral or postgraduate) who were admitted outside of recruitment process:

• eKonto is created automatically after finalizing the admission process,
• student obtains the eKonto User Card with activation data – the account name and the one-time unlock code.

In case of employees (also applies to persons employed on the basis of civil law contracts and separate agreements concerning the conduct of classes):

• The eKonto is created by the Human Resources Office after hiring an employee or entering the contract into the system.
• employee obtains the eKonto User Card with activation data – the account name and the one-time unlock code..

What is the eKonto User Card?

The eKonto User Card is a paper page with your eKonto account name and the one-time unlock code which you will need to activate your eKonto or reset your password. The one-time unlock code is needed only to reset your password if you don't have the password reset procedure with private e-mail address configured.

If you are a first-cycle, second-cycle, postgraduate or doctoral student, and you were recruited via University enrollment system, you don't need the eKonto User Card and unlock code - you can activate you eKonto using Poznan University of Technology enrollment system. If needed, eKonto User Card can be obtained in person in designated places.

Where can I get the eKonto User Card with the one-time unlock code?

The place of collecting eKonto User Card depends on the purpose - eKonto activation or password resetting.
For eKonto activation, Poznan University of Technology staff should go in person to Human Resources Office located in the Rectorate building on pl. Marii Skłodowskiej-Curie 5, room 106.
For password resetting, Poznan University of Technology staff should go in person to the Service and Operation Office, located on Piotrowo 3a Street (high building without clock), room 211B or to the Rectorate building located on pl. Marii Skłodowskiej-Curie 5, room 010.
Opening hours: 7:00–15:00 Monday to Friday.
Employees should take their Employee Identity Card or other identity document with them.
Employee group includes also people working based on civil law contracts and separate agreements concerning the conduct of classes.

First-cycle, second-cycle and doctoral students should activate their eKonto using Poznan University of Technology enrollment system and they don't receive eKonto User Card as a standard procedure. However, if needed (for example for resetting the password with one-time unlock code), students can obtain eKonto User Card by going in person to:

• in case of students of Doctoral School – to the office of Doctoral School, building A1 (with clock), room 604, hours 8:30–14:00, Monday to Friday,
• in case of part-time studies – to the Student Affairs Centre, building A1 (with clock), room 17,
• in case of full-time studies – to their appropriate field of study deanery (either faculty deanery or Student Affairs Centre).
• in case of postgraduate studies, to the Education Office, pl. Marii Skłodowskiej-Curie 5, room 309, opening hours: 7:00–15:00, Monday to Friday,

How do I activate eKonto?

If you are a first-cycle, second-cycle, postgraduate or doctoral student, and you were recruited via University enrollment system:

1. After admission, log in to Poznan University of Technology enrollment system.
2. On enrollment system webpage click on eKonto account tile and then Activate eKonto account option. If the account is not available, try again later.
3. After redirecting to eLogin webpage, activate the password reset procedure with private e-mail.
4. Set your eKonto password. You can choose the one from random suggestions or type your own, but it must conform to presented rules.
5. Write down or print your login and new password and its expiration date.

In all remaining cases:

1. Acquire the eKonto User Card with your account name and the one-time unlock code.
2. Point your browser to eLogin – elogin.put.poznan.pl.
3. On eLogin click the Activate eKonto button.
4. In activation form type the account name and the one-time unlock code from your eKonto User Card and click Activate account.
5. Activate the password reset procedure with private e-mail address.
6. Set your eKonto password. You can choose the one from random suggestions or type your own, but it must conform to presented rules.
7. Write down or print your new password and its expiration date.

Now you can authenticate to eLogin using the new password. Password synchronization in other computer resources which are not available from the eLogin (Windows, printers and scanners) and to the e-mail service may take up to 30 minutes. Additionally, you will have to log out and log in again to your Windows to access some resources (printers, scanners).

How long my eKonto is valid?

eKonto of employees is valid for the entire duration of their employment. The eKonto is deactivated two days after the end of employment. Employees who retired while employed at Poznań University of Technology may apply to the Human Resources Office to continue the validity of their eKonto after termination of employment.

eKonto of persons employed on the basis of civil law contracts and separate agreements concerning the conduct of classes is valid for the entire duration of the contract or the period of conducting classes. The eKonto is deactivated two days after the end of the above-mentioned period.

eKonto of first- and second-cycle students is valid for the entire duration of their student status. The eKonto is deactivated two days after removal from the student register or completion of studies. The exception are first-cycle graduates – their eKonto remains active for the time needed to be admitted to second-cycle studies.

eKonto of postgraduate students is valid for the entire duration of their student status. The eKonto is deactivated 30 days after removal from the student register or completion of studies.

eKonto of Doctoral School students is valid for as long as they have student status. The eKonto is deactivated 90 days after removal from the student register or completion of studies.

What can I do if eLogin says that the one-time unlock code from the eKonto User Card is invalid?

First, check carefully with your eKonto User Card that you typed your account name and the unlock code properly. You can help yourself by writing the unlock code in a program where you can see it while typing (ex. Notepad) and copy it to the form. If there is still a problem with the unlock code, you will have to obtain a new eKonto User Card in designated place.

Remember that the unlock code can be used only once and will not work if it has already been used to activate your account or reset your password.

What is password reset procedure using a private e-mail address and how it works?

This procedure allows you to reset your password without knowing the one-time unlock code. You can configure it during eKonto activation or in any time later by logging into eLogin and clicking Password and then Edit password reset data.

If you want to reset your password using this procedure:

1. Point your browser to eLogin – elogin.put.poznan.pl.
2. On eLogin click the Password reset button.
3. In password reset form type your account name, leave the one-time unlock code field empty and click Submit.
4. eLogin will send you an e-mail to your configured private address. Open it and click the link. If you don't receive the e-mail within half an hour, please check your SPAM folder.
5. On the page displayed after you clicked the link in the e-mail, type the answer for displayed question, the same you configured before.
6. Set your eKonto password. You can choose the one from random suggestions or type your own, provided that it meets the complexity requirements displayed.
7. Write down or print your new password and its expiration date.

How to change the password for eKonto?

You can change your password only using eLogin. If you do not remember your current password or your account has been suspended because you did not set a new password within the specified time, you must reset your password. If you remember your current password and can log in to the eLogin, follow these steps:

1. Log in to the eLogin and select the Password option, then Change password.
2. In the password setting form, enter your current password and your new password. You can choose one of the randomly generated passwords or enter your own, provided that it meets the displayed complexity requirements.
3. Write down or print your new password and its expiration date.

From now on, you can log in to the eLogin using your new password. Password synchronization in other IT resources that are not accessible from the eLogin (logging into Windows, logging into printers and scanners, logging into email from external email clients) and to the email via ePoczta may take up to 30 minutes. Additionally, access to some resources (printers, scanners) after changing the password requires logging back into Windows to refresh the authentication data.

I forgot my eKonto password – how to reset it?

You can reset your password only in eLogin using your private email address or a one-time unlock code from your eKonto User Card. If you have configured the password reset procedure using your private email address, follow these steps:

1. Point your browser to eLogin – elogin.put.poznan.pl.
2. On eLogin click the Password reset button.
3. In password reset form type your account name, leave the one-time unlock code field empty and click Submit.
4. eLogin will send you an e-mail to your configured private address. Open it and click the link. If you don't receive the e-mail within half an hour, please check your SPAM folder.
5. On the page displayed after you clicked the link in the e-mail, type the answer for displayed question, the same you configured before.
6. Set your eKonto password. You can choose the one from random suggestions or type your own, provided that it meets the complexity requirements displayed.
7. Write down or print your new password and its expiration date.

If you have not set up a password reset procedure using your private email address or cannot use it, you can reset your password using a one-time unlock code from your eKonto User Card:

1. If you do not have an eKonto User Card, you must request one at the designated location.
2. Once you have your eKonto User Card with an unused unlock code, go to the eLogin website – elogin.put.poznan.pl.
3. On the eLogin website, select the Reset password option.
4. In the password reset form, enter your account name and type the one-time unlock code from your eKonto User Card, then click Submit.
5. Set a new password for your eKonto. You can choose one of the randomly generated passwords or enter your own, provided that it meets the complexity requirements displayed.
6. Write down or print your new password and its expiration date.

From now on, you can log in to the eLogin using your new password. Password synchronization in other IT resources that are not accessible from the eLogin (logging into Windows, logging into printers and scanners, logging into email from external email clients) and to the email via ePoczta may take up to 30 minutes. Additionally, access to some resources (printers, scanners) after changing the password requires logging back into Windows to refresh the authentication data.

If you do not have an eKonto User Card with a one-time unlock code, or the unlock code has already been used to activate your account or reset your password, or eLogin claims that the one-time unlock code is incorrect, you must request a new eKonto User Card at the designated location.

Can you set and send me a new password for eKonto?

There is no such possibility. You must reset the password yourself.

How long my eKonto password is valid?

The password expiration date is displayed each time at the end of the process of setting a new password. If you do not have it saved, you can check it at any time. To do this, after logging in to the eLogin, select the Password option – the password expiration date will be displayed on the summary screen.

After the password expires, a grace period begins, which forces you to change your password after logging into the eLogin. After the grace period expires, you will not be able to log into your eKonto until you complete the password reset procedure.

The length of the password validity period, the grace period, and the required password complexity are determined by the security policy assigned to your eKonto. To view the details of the security policy, select Password in the eLogin, and then Password policy.

What is second authentication factor and how to enable it?

Authentication to any application can consist of several stages (factors). By default, in eLogin there is only one factor needed - the password (interchangeably with Windows login and certificate login). In such situation, it is sufficient for unauthorized person to find out your password, to be able to log into your account.

To make the potential breaking into your account harder, you can configure a second authentication factor using special application on your smartphone. The application for second authentication factor (2FA application), will generate a new six-digit code every 30 seconds, that you will have to provide during logging in. A malicious person, apart from stealing your password, will also have to gain access to your smartphone, in order to break into your account.

In order to enable second authentication factor on your account, follow these steps:

1. Log in to your eKonto using eLogin webpage.
2. Choose Password from the menu.
3. Choose Second factor from the menu or View details button under Second authentication factor sectrion.
4. Choose Enable second factor button.
5. Follow the instructions on the page.

I lost access to the second authentication factor - what now?

If you have access to second authentication factor recovery codes (you will need at least two unused codes):

1. During logging in, when prompted for second authentication factor code, use one of unused recovery codes.
2. Chose Password from the menu.
3. Choose Second factor from the menu or View details button under Second authentication factor sectrion.
4. Choose Disable second factor button.
5. Type one of unused recovery codes to disable second authentication factor.
6. Now you can re-enable second authentication factor.

If you don't have access to second authentication factor recovery codes, report the problem to esupport@put.poznan.pl. The contents of the e-mail must include the name of your account and you phone number.

As eKonto user, do I have access to University e-mail?

Yes. Every eKonto user has access to University e-mail system. Account name is your e-mail address. You can access your mailbox through ePoczta system. There are also other e-mail access options available.

How can I use University e-mail?

The Poznań University of Technology uses Zimbra Collaboration software as an email server and a tool for collaboration between users (e.g., in the form of shared folders or calendars).

There are several ways to use the university email service.

1. By logging into the Zimbra software web interface with your eKonto account name and password at poczta.put.poznan.pl.
2. By logging into the Zimbra software web interface via the ePoczta system. After logging in to the eLogin and being redirected to the ePoczta system, select the Mailbox option, and then Go to mailbox. In the Settings of the ePoczta system, you can enable automatic redirection to your mailbox after logging into the ePoczta.
3. Using your own email program installed on your computer (e.g., Mozilla Thunderbird) or smartphone. The connection details for the mail server, which you need to enter when configuring your email program, can be obtained from the the ePoczta system after selecting the Mailbox option, and then Connection information.

Please read the instructions for using the mail service, available at instrukcje.put.poznan.pl.

Why can't I log in to University mailbox after setting eKonto password?

Please wait a moment and try again. Password synchronization in other IT resources that are not accessible from the eLogin (logging into Windows, logging into printers and scanners, logging into email from external email clients) and to the email via ePoczta may take up to 30 minutes. Additionally, access to some resources (printers, scanners) after changing the password requires logging back into Windows to refresh the authentication data.

What do I need to do to automatically authenticate to eLogin using Windows credentials?

The basic requirement is to enable this option in your eKonto settings. To do this:

1. Log in to the eLogin and select Settings in the left menu.
2. Check the I want to use the automatic login option option.
3. Save the settings using the Submit button below the form.

This login method is only available on properly prepared work computers of the University employees and on computers configured for this purpose in laboratories. In order to use automatic login with Windows credentials on a given computer, it must meet the following conditions:

• the computer must be running the Windows operating system,
• the computer must be added to the official Active Directory domain of the Poznań University of Technology, operated by the Service and Operation Office,
• you must be logged into Windows using your eKonto credentials,
• the computer must have Internet Explorer, Edge, Google Chrome, or Mozilla Firefox (properly configured by the Service and Operation Office) installed.

What do I need to do to automatically authenticate to eLogin using electronic certificate?

The basic requirement is to enable this option in your eKonto settings. To do this:

1. Log in to the eLogin and select Settings in the left menu.
2. Check the I want to use the automatic login option option.
3. Save the settings using the Submit button below the form.

Next, you need to download your electronic certificate from the eLogin. To do this:

1. Log in to the eLogin and select the Certificates option.
2. If you do not have a general purpose certificate yet, generate one.
3. Download the general purpose certificate.

The last step is to configure your browser correctly. Check how to use client certificate login in your browser:

• Internet Explorer, Edge, Google Chrome, Mozilla Firefox, Opera – browsers use certificates stored in Windows. To install the client certificate, follow the instructions displayed on the screen after launching the downloaded certificate.
• Google Chrome (Android) – to install the client certificate, follow the instructions displayed on your phone screen after launching the downloaded certificate,

Possible problems:

• SSL errors (e.g., SSL_ERROR_BAD_MAC_READ): you must disable scanning of the eLogin page (or all HTTPS pages) in your antivirus program.

How can I use computers and other resources of University Library?

The method of access and terms of use of the electronic resources of the Poznań University of Technology Library are described on the Library website.

How can I download software provided by University

Software provided by the University can be downloaded from the eProgramy system. After logging into the eLogin, select the eProgramy from the list of Available systems.

How can I use University wireless network?

Please refer to the instructions for configuring access to the wireless network at Poznań University of Technology.

Where can I see my study grades and details of required payments for study?

You can find details of your study, including grades and payments, in the USOSweb system. Data concerning studies started before October 1, 2021, can be found in the eStudent system.

I graduated and my eKonto is disabled – can you enable it for a few days?

As a rule, this is not possible, but you can send a well-reasoned request to esupport@put.poznan.pl. Please note that information about your ended studies can be obtained from the dean's office of the relevant faculty.

Account is locked due to expired password – what now?

You must reset your password.

Account with provided name was not found – what now?

First, carefully check that the account name entered in the form is correct (the same as on your eKonto User Card). Pay particular attention to the domain (the part after the @ sign). If you still have problems with eLogin accepting your account name, you must request a new eKonto User Card at the designated location.

Account with provided name is disabled – what now?

This means that you are not eligible for an eKonto. If you are a student, doctoral student, or postgraduate student, your studies have already ended, i.e., you have been removed from the student register or have ended your study. If you are an employee, your employment (or civil law contract or teaching agreement) has not yet begun or has already ended.

If you believe that none of the above situations apply, please contact your dean's office or Human Resources Office.

How to set a photo next to the account name?

The profile photo is downloaded from www.gravatar.com based on e-mail address which you configure in password reset procedure with private e-mail address. This photo is publicly available to anyone that knows this e-mail address. Gravatar service is not maintained by Poznan University of Technology. Please review the term of this service and decide for yourself if you want to use it. Please do not use the same password in Gravatar as your eKonto password.

Using Gravatar service is voluntary and doesn't affect services provided by Poznan University of Technology.

Where can I ask another questions about eKonto?

Problems with logging in, eKonto activation or resetting the password should be sent to esupport@put.poznan.pl. The contents of the e-mail must include the name of your account.

Problems with eLogin webpage or other systems available within eLogin should be reported using Report issue form available on eLogin or a particaular system webpage.