FAQ - eLogin - Poznan University of Technology

What is eKonto and eLogin?

eKonto is an electronic identity of person associated with Poznan University of Technology. eKonto is identified by an account name which is assigned by University based on person's name, surname and type of association (employee, student, etc.). This identity is secured by password which is set by the user and is valid for specified period. Most of University's systems utilize eKonto for authenticating users – usually by using eLogin web application. Account name is also an e-mail address of University e-mail service.

eLogin is a web application which allows to:

• activate your eKonto,
• set and reset your eKonto password,
• easy access other University web applications,
• manage your electronic certificates,
• manage your eKonto settings,
• report any issues with your eKonto.

Am I eligible for eKonto?

eKonto is available for everyone who is formally associated with Poznan University of Technology, that is:

• employees of Poznan University of Technology, including retired employees,
• students of Poznan University of Technology, including doctoral and postgraduate students.

What is an account with limited functionality?

Accounts of students and doctoral students have limited functionality before study start and after study end. It means that such accounts:

• have limited list of available systems,
• can't send or receive e-mails other than Poznan University of Technology addresses,
• can't create certificate that allows to connect to WiFi network.

How to create eKonto?

In case of students (first-cycle, second-cycle, doctoral or postgraduate) who were recruited via University enrollment system:

• eKonto is created automatically after the admission,
• student activates the eKonto using Poznan University of Technology enrollment system

In case of students (first-cycle, second-cycle, doctoral or postgraduate) who were admitted outside of recruitment process:

• eKonto is created automatically after finalizing the admission process,
• student obtains the eKonto User Card with activation data – the account name and the unlock code.

In case of employees:

• eKonto is created automatically when they are employed,
• employee obtains the eKonto User Card with activation data – the account name and the unlock code..

What is the eKonto User Card?

The eKonto User Card is a paper page with your eKonto account name and the unlock code which you will need to activate your eKonto or reset your password. You should keep this Card for the whole time your eKonto is active – you will need the unlock code to reset your password if you don't configure the password reset procedure with private e-mail address.

If you are a first-cycle, second-cycle, postgraduate or doctoral student, and you were recruited via University enrollment system, you don't need eKonto User Card and unlock code - you can activate you eKonto using Poznan University of Technology enrollment system. If needed, eKonto User Card can be obtained in person in designated places.

Where can I get the eKonto User Card with the unlock code?

The place of collecting eKonto User Card depends on the purpose - eKonto activation or password resetting.
For eKonto activation, Poznan University of Technology staff should go in person to Human Resources Office located in the Rectorate building on pl. Marii Skłodowskiej-Curie 5, room 106.
For password resetting, Poznan University of Technology staff should go in person to the Services and Exploitation Office, located on Piotrowo 3a Street (high building without clock), room 211B or to the Rectorate building located on pl. Marii Skłodowskiej-Curie 5, room 010.
Opening hours: 7:00–15:00 Monday to Friday.
Employees should take their Employee Identity Card or other identity document with them.
Employee group includes also people working based on civil law contracts.

First-cycle, second-cycle and doctoral students should activate their eKonto using Poznan University of Technology enrollment system and they don't receive eKonto User Card as a standard procedure. However, if needed (for example for resetting the password), students can obtain eKonto User Card by going in person to:

• in case of students of Doctoral School – to the office of Doctoral School, building A1 (with clock), room 604, hours 8:30–14:00, Monday to Friday,
• in case of part-time first-cycle, second-cycle and doctoral studies – to the Integrated Service Centre, building A1 (with clock), room 17,
• in case of full-time first-cycle, second-cycle and doctoral studies – to their appropriate faculty deanery.
• in case of postgraduate studies, to:
  • the Education and Student Affairs Office, pl. Marii Skłodowskiej-Curie 5, room 309, opening hours: 7:00–15:00, Monday to Friday,
  • or the Integrated Service Centre, building A1 (with clock), room 17.

How do I activate eKonto?

If you are a first-cycle, second-cycle, postgraduate or doctoral student, and you were recruited via University enrollment system:

1. After admission, log in to Poznan University of Technology enrollment system.
2. On enrollment system webpage click on eKonto account tile and then Activate eKonto account option. If the account is not available, try again later.
3. After redirecting to eLogin webpage, activate the password reset procedure with private e-mail.
4. Set your eKonto password. You can choose the one from random suggestions or type your own, but it must conform to presented rules.
5. Write down or print your login and new password and its expiration date.

In all remaining cases:

1. Acquire the eKonto User Card with your account name and the unlock code.
2. Point your browser to eLogin – elogin.put.poznan.pl.
3. On eLogin click the Activate eKonto button.
4. In activation form type the account name and the unlock code from your eKonto User Card and click Activate account.
5. Activate the password reset procedure with private e-mail address.
6. Set your eKonto password. You can choose the one from random suggestions or type your own, but it must conform to presented rules.
7. Write down or print your new password and its expiration date.

Now you can authenticate to eLogin using the new password. Password synchronization in other computer resources which are not available from the eLogin (Windows, printers and scanners) and to the e-mail service may take up to 30 minutes. Additionally, you will have to log out and log in again to your Windows to access some resources (printers, scanners).

How long my eKonto is valid?

In case of employees, eKonto is valid during their employment. eKonto will be disabled two days after ending the employment. Retired employees of Poznan University of Technology can apply for eKonto reactivation.

In case of students, eKonto is valid during their study time. eKonto will be disabled two days after eviction from studies or ending the studies. There is an exception in this rule for first degree graduate students – their eKonto will be active for the time needed to start second degree studies.

What can I do if I lost the eKonto User Card with the unlock code?

You must personally obtain a new eKonto User Card in designated place.

What can I do if eLogin says that the unlock code from the eKonto User Card is invalid?

First, check carefully on your eKonto User Card that you typed your account name and the unlock code properly. You can help yourself by writing the unlock code in a program where you can see it while typing (ex. Notepad) and copy it to the form. If there is still a problem with the unlock code, you will have to obtain a new eKonto User Card in designated place.

What is password reset procedure using a private e-mail address and how it works?

This procedure allows you to reset your password without knowing the unlock code. You can configure it during eKonto activation or in any time later by logging into eLogin and clicking Password and then Edit password reset data.

If you want to reset your password using this procedure:

1. Point your browser to eLogin – elogin.put.poznan.pl.
2. On eLogin click the Password reset button.
3. In password reset form type your account name, leave the unlock code field empty and click Submit.
4. eLogin will send you an e-mail to your configured private address. Open it and click the link. If you don't receive the e-mail within half an hour, please check your SPAM folder.
5. On the page displayed after you clicked the link in the e-mail type the answer for displayed question, the same you configured before.
6. Set your eKonto password. You can choose the one from random suggestions or type your own, but it must conform to presented rules.
7. Write down or print your new password and its expiration date.

How to change the password for eKonto?

The answer is not yet available in English language. Sorry and check back later.

I forgot my eKonto password – how to reset it?

The answer is not yet available in English language. Sorry and check back later.

Can you set and send me a new password for eKonto?

There is no such possibility. You must reset the password yourself.

How long my eKonto password is valid?

The answer is not yet available in English language. Sorry and check back later.

What is second authentication factor and how to enable it?

Authentication to any application can consist of several stages (factors). By default, in eLogin there is only one factor needed - the password (interchangeably with Windows login and certificate login). In such situation, it is sufficient for unauthorized person to find out your password, to be able to log into your account.

To make the potential breaking into your account harder, you can configure a second authentication factor using special application on your smartphone. The application for second authentication factor (2FA application), will generate a new six-digit code every 30 seconds, that you will have to provide during logging in. A malicious person, apart from stealing your password, will also have to gain access to your smartphone, in order to break into your account.

In order to enable second authentication factor on your account, follow these steps:

1. Log in to your eKonto using eLogin webpage.
2. Choose Password from the menu.
3. Choose Second factor from the menu or View details button under Second authentication factor sectrion.
4. Choose Enable second factor button.
5. Follow the instructions on the page.

I lost access to the second authentication factor - what now?

If you have access to second authentication factor recovery codes (you will need at least two unused codes):

1. During logging in, when prompted for second authentication factor code, use one of unused recovery codes.
2. Chose Password from the menu.
3. Choose Second factor from the menu or View details button under Second authentication factor sectrion.
4. Choose Disable second factor button.
5. Type one of unused recovery codes to disable second authentication factor.
6. Now you can re-enable second authentication factor.

If you don't have access to second authentication factor recovery codes, report the problem to esupport@put.poznan.pl. The contents of the e-mail must include the name of your account and you phone number.

As eKonto user, do I have access to University e-mail?

Yes. Every eKonto user has access to University e-mail system. Account name is your e-mail address. You can access your mailbox through ePoczta system. There are also other e-mail access options available.

How can I use University e-mail?

The answer is not yet available in English language. Sorry and check back later.

Why can't I log in to University mailbox after setting eKonto password?

The answer is not yet available in English language. Sorry and check back later.

What do I need to do to automatically authenticate to eLogin using Windows credentials?

The answer is not yet available in English language. Sorry and check back later.

What do I need to do to automatically authenticate to eLogin using electronic certificate?

The answer is not yet available in English language. Sorry and check back later.

What do I need to do to authenticate to Windows using my smartcard?

The answer is not yet available in English language. Sorry and check back later.

How can I use computers and other resources of University Library?

The answer is not yet available in English language. Sorry and check back later.

How can I download software provided by University

The answer is not yet available in English language. Sorry and check back later.

How can I use University wireless network?

The answer is not yet available in English language. Sorry and check back later.

Where can I see my study grades and details of required payments for study?

You can find details of your study, including grades and payments, in eStudent system (if your study started before 2021-10-01) or USOSweb (if your study started on 2021-10-01 or later).

I graduated and my eKonto is disabled – can you enable it for a few days?

The answer is not yet available in English language. Sorry and check back later.

Account is locked due to expired password – what now?

The answer is not yet available in English language. Sorry and check back later.

Account with provided name was not found – what now?

The answer is not yet available in English language. Sorry and check back later.

Account with provided name is disabled – what now?

It means that you are not eligible to have an account. If you are a student, then your study have not yet started or have already ended (you have been evicted or you have graduated). If you are an employee, then your employment have not yet started or have alread ended.

How to set a photo next to the account name?

The profile photo is downloaded from www.gravatar.com based on e-mail address which you configure in password reset procedure with private e-mail address. This photo is publicly available to anyone that knows this e-mail address. Gravatar service is not maintained by Poznan University of Technology. Please review the term of this service and decide for yourself if you want to use it. Please do not use the same password in Gravatar as your eKonto password.

Using Gravatar service is voluntary and doesn't affect services provided by Poznan University of Technology.

Where can I ask another questions about eKonto?

Problems with logging in, eKonto activation or resetting the password should be sent to esupport@put.poznan.pl. The contents of the e-mail must include the name of your account.

Problems with eLogin webpage or other systems available within eLogin should be reported using Report issue form available on eLogin or a particaular system webpage.